KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service

If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.

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KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service published by Rapid Access Communication

In today’s ultra-competitive market, firms have to change how they think, plan and execute IT. RACe’s services and approach, delivers a blueprint and methodology that brings business discipline to IT and helps organizations like yours find value, and unlock its potential to drive business growth and profits. The success of any business is directly influenced by the value delivered by its IT organization. Regardless of your firms size or industry, taking a formal, and professional approach to the management of IT projects and services, should be top priority for IT and C-level executives.

We at RACe, provide a logical, consistent, common-sense approach to managing and monitoring the portfolio of information technology investments for optimal benefit and balance.

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KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service